Clinical Services Nurse II- Med-Peds

Duke Department of Population Health Sciences - Durham, NC

Job Title: Clinical Services Nurse II- Med-Peds

Position: Healthcare Team Member

Job Type: Regular

Pay:

Shift: Monday-Friday, 8 AM-5 PM

Work Type: On-Site

Location

Address:

City: Durham

State: NC

ZIP Code:

Job Responsibilities

Coordinates Clinical Practice and Clinical Program Services; manages a direct-care caseload to provide care to patient populations identified by the primary care physician.
Enter pre-visit orders and prepare forms (such as FMLA, FL2, PCS, CAP-C, CC4C, MAW and allergy/asthma action plans, etc.) as needed.
Assist with the development and maintenance of clinic Chronic Care Disease Registry.
Designs and Coordinates Education Programs for families and patients to assist with care outside of clinic.
Participates in various clinic committees to organize and improve patient care and serves as liaison between patients and providers.
Monitor Maestro in-basket for patient call notifications.
Respond immediately to semi-urgent and urgent messages received by pager and return patient calls.
Collaborate with triage & providers and communicate the plan of care to patients.
Document patient communication in telephone encounters.
Using the Nursing Process, collect and analyze patient data, make recommendations for nursing care plans and evaluate nursing care provided.
Document and communicate appropriately nursing actions taken and patient responses.
Serves as a resource to patients and families, providing counseling and follow-up problem solving.
Assist providers with patient appointments and provide onsite coordination in the clinic.
Collaborate with social work, Duke Well, and other members of the patient care team for patient needs.
Coordinates the development, utilization, and evaluation of appropriate educational resources and interventions that assist the patient/caregiver in developing the skills for self-care.
Participates in quality/performance improvement programs and projects, product evaluation, outcomes evaluation studies and/or clinical research.
Perform other related duties incidental to the work described herein.

Required Skills

Core Skills

Clinical expertise in Newborn Nursing Care
Pediatric Primary Care
Parent Education
Telephone advice

Preferred Skills

Not specified

Requirements

Experience: At least three years demonstrated clinical expertise

Education: Graduation from an accredited BSN program

License & Certification:

Current or compact RN licensure in the state of North Carolina
BLS certification

Schedule:

Monday-Friday, 8:00 AM-5:00 PM

COVID-19 Requirements: Not Specified

Benefits

Not specified

Supplemental Pay

Not specified

Special Notes

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

Facility Details

Name: Duke Department of Population Health Sciences

Description: Comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

Specialties: