Associate Director, Nursing

Americares - Stamford, CT

Job Title: Associate Director, Nursing

Position: Associate Director

Job Type: Full time

Pay: $86,800 to $98,700

Shift: Monday through Friday, 9 am – 5 pm

Work Type:

Location

Address:

City: Stamford

State: CT

ZIP Code:

Job Responsibilities

Oversee and manage the clinical operations to support the delivery of safe, high-quality patient care.
Ensure a seamless, efficient clinic experience for both patients and staff.
Establish regular and active participation in huddles, staff meetings, and the Quality Improvement Committee.
Review existing SOPs and identify clinical workflows for potential improvement.
Shadow all clinical roles (RN, MA, volunteers) to understand workflows and patient flow.
Gain proficiency in ATHENA EHR (documentation, clinical indicators, patient outcomes reporting).
Conduct 1:1 introductions with all clinical staff and volunteers.
Participate in orientation and welcoming of new volunteers while establishing channels of communication.
Perform informal performance observations of nursing and MA staff to identify strengths and development needs.
Assist with safety drills or compliance-related activities.
Ensure timely resolution of patient complaints involving clinical issues.
Lead the implementation of workflow improvements in various clinical processes.
Achieve compliance with documentation standards in ATHENA.
Participate in Quality Improvement projects with measurable outcomes.
Complete formal mid-year performance reviews with clinical staff and develop individual professional development plans.
Reduce clinical staff turnover rate.
Ensure compliance with medication dispensing processes.
Represent the clinic in community outreach or volunteer recruitment events.

Required Skills

Core Skills

Strong leadership and team-building abilities
Excellent organizational and time-management capabilities
Experience with electronic medical record systems (e.g., ATHENA)
Understanding of clinical workflows and healthcare operations
Strong interpersonal, communication, and conflict resolution skills
Bilingual in English and Spanish

Preferred Skills

Demonstrated people management skills

Requirements

Experience: Minimum of 3 years of experience as a nurse and at least 1 year of experience in a leadership role.

Education:

License & Certification:

Active CT or NY Registered Nurse license

Schedule:

COVID-19 Requirements: Not Specified

Benefits

Not specified

Supplemental Pay

Not specified

Special Notes

Americares complies with the EEOC and is committed to safe and accountable workplaces and programs.

Facility Details

Name: Americares

Description: Americares is a health-focused relief and development organization that helps people and communities access health in times of disaster and every day.

Specialties: