Nurse Supervisor, Care Management

Cano Health - Miami, FL

Job Title: Nurse Supervisor, Care Management

Position: Supervising the daily operations of the Care Management team

Job Type:

Pay:

Shift:

Work Type:

Location

Address:

City: Miami

State: FL

ZIP Code:

Job Responsibilities

Conduct patient outreach to complete assessments, coordinate care, and connect patients with appropriate resources.
Create and update individualized care plans for patients enrolled in care management programs.
Improve HEDIS and preventive health screening compliance, including scheduling with specialists and vendors.
Provide patients with educational materials to increase understanding of disease processes and required preventive screenings.
Report to the Care Management Manager.
Supervise nursing staff within the Care Management team.
Lead and oversee daily operations to ensure timely and effective outreach and follow-up.
Serve as the primary point of contact for team collaboration and support.
Enhance staff competence by providing educational resources and balancing workload with learning opportunities.
Approve timekeeping records and PTO requests.
Conduct monthly chart and phone audits to maintain compliance with regulatory and organizational standards.
Facilitate onboarding, orientation, and precepting for newly hired staff.
Develop and implement professional development initiatives to strengthen team skills.
Track, maintain, and report on key performance indicators (KPIs).
Conduct annual performance reviews.
Maintain proficiency across all lines of business, serving as a subject matter expert in care management.
Represent care management nurses in meetings, advocacy efforts, and operational planning.
Provide direct patient care support and coverage as needed to ensure continuity of services.
Perform other related duties as assigned.

Required Skills

Core Skills

Strong computer literacy and EMR proficiency.
Excellent verbal and written communication skills.
Effective time management and critical thinking skills.
Proven problem-solving and organizational abilities.
Ability to foster a positive, collaborative work environment.
Experience in value-based healthcare settings.
Experience with telephonic nursing.
Strong motivational interviewing skills.
Demonstrated leadership and mentoring capabilities.
Results-oriented with a focus on quality improvement.

Preferred Skills

Bilingual (English/Spanish) preferred.

Requirements

Experience: 3–5 years of direct nursing experience (RN) in a clinical setting

Education: Bachelor’s degree in Nursing (BSN) required; four years of related work experience preferred.

License & Certification:

Current, active RN licensure.

Schedule:

Must be able to work extended and flexible hours and weekends as needed.

COVID-19 Requirements: Not Specified

Benefits

Not specified

Supplemental Pay

Not specified

Special Notes

Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.