Triage RN - Internal Medicine

Nebraska Methodist Health System - Omaha, NE

Job Title: Triage RN - Internal Medicine

Position: Nursing - Triage

Job Type: Full Time

Pay:

Shift: Monday through Friday, 8am - 5pm, includes one half day off per week. No evenings, weekends, or holidays.

Work Type: On-Site

Location

Address:

City: Omaha

State: NE

ZIP Code:

Job Responsibilities

Perform telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
Receive and return patient calls within 90 minutes based on medical priority 95% of the time.
Accurately record and report patient's condition according to department policy 98% of the time.
Strictly adhere to practice protocols.
Consult patient's chart while talking to the patient.
Return phone messages according to protocol at least 98% of the time.
Provide test results according to protocol at least 98% of the time.
Educate and instruct patients according to providers direction 98% of the time.
Document all lab, procedures, and appointments on tracking forms.
Complete tracking forms and follow up on missed appointments and procedures.
Assist Health Coaches by working patient lists and scheduling appointments as directed.
Maintain work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
Handle prescription renewals/inquiries to facilitate patient care.
Discuss questions with provider and relay information to pharmacy.
Complete pharmacy requests 100% of the time.
Provide appropriate care specific to the age of the patient.
Conduct Nursing Assessments and develop plan of care.
Document clear and concise notes describing phone calls utilizing SBAR format.
Coordinate continuation of care through referrals to specialists.
Prepare exam rooms and equipment for patient treatment and examination.
Assist providers to facilitate patient treatment by retrieving tests and medical records.
Dispense medications at the direction of a provider.
Assist and/or perform phlebotomy with proper labeling and handling of specimens.

Required Skills

Core Skills

Knowledge of medical terminology and procedures.
Ability to effectively manage time and prioritize tasks.
Ability to proficiently type information into the computer.
Strong verbal communication skills.
Ability to follow written and verbal instructions.

Preferred Skills

Knowledge of medicine including recognizing and diagnosed diseases.
Ability to anticipate and resolve problems effectively.
HIPAA understanding.

Requirements

Experience: Minimum 1 year clinical experience required.

Education: Graduate of an accredited school of nursing (RN) required.

License & Certification:

Current Registered Nurse (RN) license, valid compact multistate license, or a temporary permit while awaiting licensure required.
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

Schedule:

Monday through Friday, 8am - 5pm, includes one half day off per week.

COVID-19 Requirements: Not Specified

Benefits

Competitive pay
Excellent benefits
Great work environment where all employees are valued.

Supplemental Pay

Not specified

Special Notes

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Facility Details

Name: Nebraska Methodist Health System

Description: Made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility.

Specialties: