Triage RN - Internal Medicine

Nebraska Methodist Health System - Omaha, NE

Job Title: Triage RN - Internal Medicine

Position: Nurse providing triage telephone service

Job Type: Full Time

Pay:

Shift: Monday through Friday 8am - 5pm, includes one half day off per week. No evenings, weekends or holidays.

Work Type: On-Site

Address:

City: Omaha

State: NE

ZIP Code:

Perform telephone triage to determine patient needs by recording and reporting patient condition to provider.
Advise patient based on provider instructions.
Receive and return patient calls within 90 minutes based on medical priority 95% of the time.
Accurately record and report patient's condition according to department policy 98% of the time.
Strictly adhere to practice protocols.
Consult patient's chart while talking to the patient.
Return phone messages according to protocol at least 98% of the time.
Provide test results according to protocol at least 98% of the time.
Provide patient and family education to ensure adequate knowledge/awareness.
Document all lab, procedures, and appointments on tracking forms.
Complete tracking forms and follow up on missed appointments and procedures.
Assist Health Coaches by working patient lists and scheduling appointments as directed.
Maintain clean and organized work area according to department/provider protocol 99% of the time.
Handle prescription renewals/inquiries to facilitate patient care.
Discuss prescription questions with provider and relay information to pharmacy.
Assist and/or perform phlebotomy with proper labeling and handling of specimens.
Communicate between provider and patient appropriately.
Prepare exam rooms and medical equipment according to provider protocol 95% of the time.

Experience: Minimum 1 year clinical experience required.

Education: Graduate of an accredited school of nursing (RN) required.

License & Certification:

Current valid Registered Nurse (RN) license
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire

Schedule:

Monday through Friday, 8am - 5pm, includes one half day off per week. No evenings, weekends or holidays.

COVID-19 Requirements: Not Specified

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.